Pharmacy Claims Announcement
We are aware that yesterday 8/14/2019, prior to 3 PM Mountain Time, there were a number of pharmacy claims submitted that displayed incorrect dollar information both for reimbursement rates and/or for co-pays. Those errors did not affect the reimbursement rates that you will see in your Monday remittance advice.
We will be providing information to specific providers, who saw these issues, later today (08/15/2019) in the event that they want to re-submit specific claims to ensure their internal systems and reporting reflect the correct data. (Posted 08/15/2019)