May 22, 2023
On April 17, 2023, Montana Healthcare Programs began sending revalidation notices to providers who utilized the expedited enrollment process following the CMS 1135 waiver policy during the Public Health Emergency. These providers must submit a revalidation by July 10, 2023. Failure to complete the revalidation by this date can lead to disenrollment from participation in Montana Healthcare Programs.
Providers who received the revalidation letter will need to: (1) Log into the MPATH Provider Services Portal to complete the revalidation process and upload supporting documentation. (2) Select the radio button on the workbench next to the current enrollment. (3) Select the Revalidation button from the left-hand menu to begin the process.
Complete the provider revalidation by July 10, 2023.
Please contact Provider Relations via email at MTPRhelpdesk@conduent.com or call Provider Relations at (800) 624-3958 if you have questions or concerns.
Providers are able to access information 24/7 by calling Provider Relations at (800) 624-3958.
When the system answers, Providers choose Option 7. Option 1 is for pharmacies requesting unlock and Option 5 is for members.
OPTION 1: Last 5 PAYMENTS
OPTION 2: CLAIMS STATUS
OPTION 3: MEMBER ELIGIBILITY
OPTION 4: PROVIDER ENROLLMENT SUPPORT
OPTION 5: VALIDATE PROVIDER NUMBER
OPTION 6: GET EDI HELP
OPTION 7: WEB PORTAL PASSWORD RESET
We appreciate the work you do at all hours of the day and night to serve Montana Healthcare Program members. The IVR is there to help you get the information you need when you need it.
TPL Part 1
Olivia Roussan, TPL Supervisor, DPHHS, June 15, 2023 at 2pm Mountain Time (1 Hour)
TPL Part 2
Olivia Roussan, TPL Supervisor, DPHHS, July 20, 2023 at 2pm Mountain Time (1 Hour)
CSCT
Christine White, CSCT Program Officer, DPHHS, August 17, 2023 at 2pm Mountain Time (1 Hour)
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