Welcome to the Montana Healthcare Programs
Provider Information Website.

Provider Services Changes Coming in April

April 3, 2026

The Provider Services Portal will transition to a new Single Sign-On platform, ICAP, effective April 13, 2026.

Existing users of the Provider Services Portal will be automatically transitioned to ICAP using the email address currently on file. Between April 6–10, 2026, users will receive an email containing a temporary password and a link to access ICAP. Refer to the Already Registered User Guide for detailed instructions.

When logging in for the first time, enter your email address as the username and the temporary password provided in the email. You will then be prompted to create a new password to complete your ICAP registration.

After logging in, you will see a Provider tile on the ICAP home page. Select the Provider tile to access the Provider Services Workbench.

Users may complete their ICAP registration as soon as they receive their credentials; however, access to the Provider Services Portal through ICAP will not be available until April 13, 2026. Until end of day April 10, 2026, users should continue to access the Provider Services Portal using the current process.

Medicaid Enrollment for Ordering, Referring, and Prescribing (ORP) Providers, Attending Providers

April 1, 2026

Federal regulation 42 CFR 455.410 requires all providers who order, refer, or prescribe (ORP) services for Montana Healthcare Programs members to be enrolled with Montana Healthcare Programs. Active enrollment is required even if the ORP provider does not bill Montana Healthcare Programs for their services.

Enrolling as an ORP provider does not require the provider to accept Montana Healthcare Programs members or submit claims for payment. ORP providers can continue to provide services for enrolled members without billing Montana Healthcare Programs. Active ORP provider enrollment ensures services rendered as a result of an order, referral, or prescription are eligible for reimbursement. If an enrolled provider submits a claim for services ordered, referred, or prescribed by a non-enrolled provider, the enrolled provider's claim will be denied.

Anyone providing services to Medicaid members must be enrolled with MT Medicaid. If the provider is an ORP they must enroll as such. If they are an Attending/ Rendering they must enroll as a Rendering only.

Additional information regarding provider enrollment can be found at https://medicaidprovider.mt.gov/providerenrollment

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