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Welcome to the Montana Healthcare Programs
Provider Information Website.  


Important Announcements 


Provider Rate Mass Adjustment

The Department is in the process of adjusting claims impacted by provider rate increases effective July 1, 2018 based on the adoption of  MAR 37-863.  The Department will handle the adjustment process for impacted claims with a date of service on or after July 1, 2018. Below is a link to the mass adjustment schedule for these claims, by provider type.  Modifications to the schedule, if necessary, will be posted to the site as appropriate
No action is required by providers who billed usual and customary charges. Home and Community-Based Services, and Personal Assistance/Community First Choice providers will follow a separate adjustment process and are not included in this schedule. 



eSORs Posted October 30, 2018

eSORs posted today, October 30,2018, were corrupted.  They are in the process of being pulled from the web portal. Providers will need to check their eSORs again tomorrow, October 31, 2018.

Nursing Facilities TAD

Nursing Facilities that receive Turn Around Documents (TAD), due to an error in the printing of  the TADS the October 2018 billing went out with September Dates of Service.
We have reprinted and mailed out corrected TADS today 10/29/18.

Medicaid Fee Schedules

In accordance with Montana Administrative Register 37-863, Montana Healthcare Programs has updated provider rates, effective July 1, 2018.  The Department will be finalizing the adjustment process for claims billed before October 22, 2018 for claims with a date of service on or after July 1, 2018. The Department will be issuing information pertinent to the rate changes and subsequent claim adjustments.  It will be important for providers to review future notices for more detailed information on the Montana Healthcare Programs Provider Information Website under the menu option, Resources by Provider Type. No action on your part is needed at this time.


Intermittent IVR and Fax Back Issues

The Call Center is experiencing intermittent IVR and Fax Back issues at this time.  Please use the resources available on the MATH Portal and the provider website. If you are unable to get through on the phone lines, you may also email questions to MTPRHelpdesk @conduent.com.  We apologize for any inconvenience.  (posted 09/11/2018).

Reminder: New MATH Web Portal Link

The MATH web portal has a new link.

 The new link is https://mtaccesstohealth.portal.conduent.com/mt/general/home.do

The link to the portal that contained "ACS" has been disabled and if you attempt to use it you will get a security warning.

WebEx Training

August 23, 2018 - Web Portal and Provider Website Navigation 

September 20, 2018  - TBD

Register on the WebEx Registration Page

Watch the Training Page for additional WebEx topics.

WebEx training is offered the 3rd Thursday of each month for the remainder of 2018.


If you are unable to locate a resource you need, please contact Provider Relations at 1 (800) 624-3958 or (406) 442-1837