Welcome to the Montana Healthcare Programs
Provider Information Website.
Providers are able to access information 24/7 by calling Provider Relations at (800) 624-3958..
When the system answers, Providers choose Option 7. Option 1 is for pharmacies requesting unlock and Option 5 is for members.
On the next menu, select one of the following options:
OPTION 1: Last 5 PAYMENTS
OPTION 2: CLAIMS STATUS
OPTION 3: MEMBER ELIGIBILITY
OPTION 4: PROVIDER APPLICATION STATUS
OPTION 5: VALIDATE PROVIDER NUMBER
OPTION 6: GET EDI HELP
OPTION 7: WEB PORTAL PASSWORD RESET
We appreciate the work you do at all hours of the day and night to serve Montana Healthcare Program members. The IVR is there to help you get the information you need when you need it. (posted 08/16/2019)
We are aware that yesterday 8/14/2019, prior to 3 PM Mountain Time, there were a number of pharmacy claims submitted that displayed incorrect dollar information both for reimbursement rates and/or for co-pays. Those errors did not affect the reimbursement rates that you will see in your Monday remittance advice.
We will be providing information to specific providers, who saw these issues, later today (08/15/2019) in the event that they want to re-submit specific claims to ensure their internal systems and reporting reflect the correct data. (Posted 08/15/2019)
Online Training Available
Did you know there are monthly online trainings with the Program Officers? These trainings are a great opportunity for providers to learn about their program, policy changes, and ask questions.
Alyssa Clark, FQHC/RHC Program Officer, DPHHS, November 21, 2019 at 2pm MST (1 hour)
Audiology/Hearing Aid Services
Aleasha Horn, DME, Audiology & Hearing Aids Program Officer. DPHHS, December 19, 2019 at 2pm MST (1 hour)
Reminder: New MATH Web Portal Link
The MATH web portal has a new link.
The new link is https://mtaccesstohealth.portal.conduent.com/mt/general/home.do
The link to the portal that contained "ACS" has been disabled and if you attempt to use it you will get a security warning.
If you are unable to locate a resource you need, please contact Provider Relations at 1 (800) 624-3958 or (406) 442-1837