Welcome to the Montana Healthcare Programs
Provider Information Website.
Intermittent IVR and Fax Back Issues
The Call Center is experiencing intermittent IVR and Fax Back issues at this time. Please use the resources available on the MATH Portal and the provider website. If you are unable to get through on the phone lines, you may also email questions to MTPRHelpdesk @conduent.com. We apologize for any inconvenience. (posted 09/11/2018).
Providers Who Faxed Documents 8/22-8/24 Need to Re-Fax.
Providers Need to Re-Fax Documents previously faxed August 22 - 24. Faxes sent August 25 on are being processed.
AMDD Adult Mental Health and SDMI Waiver Rates
Claims processed beginning date of service 8/2/2018 are inadvertently paying incorrect reimbursement rates. AMDD will correct the error on 8/20/2018 and will run a mass adjustment on all claims affected on 8/27/2018. We apologize for any inconvenience.
Reminder: New MATH Web Portal Link
The MATH web portal has a new link.
The new link is https://mtaccesstohealth.portal.conduent.com/mt/general/home.do
The link to the portal that contained "ACS" has been disabled and if you attempt to use it you will get a security warning.
August 23, 2018 - Web Portal and Provider Website Navigation
September 20, 2018 - TBD
Register on the WebEx Registration Page
Watch the Training Page for additional WebEx topics.
WebEx training is offered the 3rd Thursday of each month for the remainder of 2018.
If you are unable to locate a resource you need, please contact Provider Relations at 1 (800) 624-3958 or (406) 442-1837