Welcome to the Montana Healthcare Programs
Provider Information Website.

Information Reminder

Providers are able to access information 24/7 by calling Provider Relations at (800) 624-3958..

When the system answers, Providers choose Option 7. Option 1 is for pharmacies requesting unlock and Option 5 is for members.

On the next menu, select one of the following options:

OPTION 1: Last 5 PAYMENTS
OPTION 2: CLAIMS STATUS
OPTION 3: MEMBER ELIGIBILITY
OPTION 4: PROVIDER APPLICATION STATUS
OPTION 5: VALIDATE PROVIDER NUMBER
OPTION 6: GET EDI HELP
OPTION 7: WEB PORTAL PASSWORD RESET

We appreciate the work you do at all hours of the day and night to serve Montana Healthcare Program members. The IVR is there to help you get the information you need when you need it. (posted 08/16/2019)

Online Training Available

Did you know there are monthly online trainings with the Program Officers? These trainings are a great opportunity for providers to learn about their program, policy changes, and ask questions.

Audiology/Hearing Aid Services

Presented by Aleasha Horn, DME, Audiology & Hearing Aids Program Officer. DPHHS, December 19, 2019 at 2pm MST (1 hour)

Updates for Provider Services for Members – Changes Providers Need to Be Aware of
Presented by Randy Fontaine, Provider Relations Manager, January 16, 2020 at 2pm MST (1 hour)

W-9/1099-MISC Training
Presented byJessica Brown, Accounting Technician, Fiscal Department, February 20, 2020 at 2pm MST (1 hour)

Billing 101
Presented by Deb Braga, Field Rep, Provider Relations, March 19, 2020 at 2pm MST (2 hours)

Register on the Online Training Registration page at https://medicaidprovider.mt.gov/registration.

For access to previous Training PowerPoints, please visit the Training page at https://medicaidprovider.mt.gov/training.